Question 1

What is a Used Car Extended Warranty?

Accepted Answer

A used car extended warranty helps cover the cost of repairs and replacement parts on a vehicle, due to mechanical or electrical failure. Essentially, a car extended warranty eliminates out of pocket unexpected expense and gives peace of mind to vehicle owners.

Question 2

What level of Extended Warranty Cover can I choose?

Accepted Answer

Depending on your vehicle make, model, model year and mileage; Autohub will propose the best cover suitable for your vehicle.

Question 3

Is my car eligible for an Extended Warranty?

Accepted Answer

There are also specific types of vehicles we don’t cover such as Electric & hybrid vehicles, Commercial, taxis etc. You can see our full list of excluded vehicles .
1.Exotic Vehicles (Ferrari, Lamborghini, Aston Martin, Ford GT/RS, Lotus, etc.)
2.That are registered in the name of a dealer or their associated companies
3.Whose weight exceeds 3.5 metric tons
4.That are intended for export
5.That are sold to commercial re-sellers, or taxis, rental cars, driving schools, military, police, courier or delivery vehicles and invalid carrier
6.Electrical Powered Vehicles and Hybrid Vehicles
7.Used for a purpose for which it is not licensed or which was originally purchased for:
8.Whose original vehicle design has been modified (i.e. by tuning, installation of third-party parts or accessories not supported by Manufacturer), particularly if these changes affect the technical specifications, safety standards of the vehicle. Exempt from this exclusion are approved modifications made by Manufacturer.

Question 4

Why should I buy my Extended Warranty from GAPCorp?

Accepted Answer

For over 22 years, GAPCorp have been partnering with major car manufacturers to provide extended warranty for their customers. We currently underwrite extended warranty for leading German, Japanese and American car manufacturers, and it’s this experience and expertise that we want to give to all customers.

Question 5

What are the required documents to issue my Extended Warranty Policy?

Accepted Answer

Pre-Warranty checklist from Autohub Registration Card copy.

Question 6

When does my policy start and end?

Accepted Answer

If you have an existing Manufacturer warranty, your Extended Warranty cover will start the day after your existing manufacturer warranty expires. If you do not have an existing Manufacturer warranty, your Extended Warranty cover will begin 30 days or 3,000 Km(Black-out period) after you have purchased the policy.

Question 7

Can I cancel my Extended Warranty Policy?

Accepted Answer

Subject to Administrator approval and payment of cancelation fee, this Extended Warranty can be cancelled by the Owner at any stage throughout the duration of the cover. However, no refund in part or whole will be made if there is any repair paid on the vehicle or the contract period has started.

Question 8

How much does an Extended Warranty cost?

Accepted Answer

The price of our Extended Warranty varies depending on a number of factors, you’ll receive a quote that’s unique to your vehicle.

Question 9

How can I Pay for my Extended Warranty?

Accepted Answer

Online payment to Autohub

Question 10

Can I Transfer my Extended Warranty?

Accepted Answer

Subject to Administrator's approval and payment of transfer fee, this Extended Warranty policy shall be transferable to a new private Owner only.

Question 11

What do I need to do if I think there’s a problem with a covered part on my vehicle?

Accepted Answer

Immediately take your vehicle to an Authorized Repair Centre (As mentioned in your Extended Warranty Booklet)
Inform them that your vehicle is covered by Extended Warranty
Present your Extended Warranty policy to the repair centre
The Authorized Repair Centre must be given permission by the owner to carry out any fault finding/diagnosis or dismantling.
The repair centre will then diagnose the required repair(s) and process for authorization
All claims must be supported with the relevant documentation
Sign the invoice on completion of the required repair(s) when collecting your vehicle.

Question 12

What is the maximum claim limit?

Accepted Answer

We offer 3 levels of Extended Warranty cover:
Platinum: is up to the fair market value of the vehicle at the time of the claim
Gold: +1 Year Extension is up to a maximum of 13,000 USD or car market value whichever is less, + 2 Years Extension is up to a maximum of 15,000 USD or car market value whichever is less
Silver: +1 Year Extension is up to a maximum of 5,000 USD or car market value whichever is less; +2 Years Extension: Up to a maximum of 7,500 USD or car market value whichever is less

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